Manager uses HR technology in office
Employee Engagement
5 min read

HR technology tools that make work better

When human resources professionals leverage technology, the result is more efficient and effective HR departments, bolstered by the power of digital solutions. Not taking advantage of HR technology is one of the seven deadly HR sins. Every day, HR professionals around the globe are wasting precious time on repetitive, time-consuming tasks. When you automate workflows…

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sales manager coaches sales account executive
Hiring
11 min read

How to hire a sales manager for a top-performing team

When hiring sales managers, don’t leave it to guesswork. Instead, use smart hiring practices to identify candidates who are likely to be a great fit.

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Don't be afraid to ask your underperforming employee tough questions
People Management
5 min read

5 questions to ask your underperforming employee

Underperformance can stem from many issues. Unclear expectations from management, poor cultural fit, and a lack of constructive feedback are just a few. Underperforming employees prevent your company from meeting its business goals. They can also dampen the rest of the team’s spirits. Bad energy is contagious. As a manager, you know you need to…

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A recruiter interviews a candidate during the candidate selection process.
Hiring
12 min read

How to hire a top-performing customer service representative

Offering great customer service is a huge competitive advantage. After a positive interaction, people become loyal to your brand—and they refer you to their friends because they trust you’ll do right by them, too. On the flip side, one negative interaction can cost you someone’s business forever. With so much at stake, you can’t afford…

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Hire one of three top Reference Profiles
Hiring
10 min read

How to hire a top-performing loan officer

If you need to hire a loan officer you’re not alone. The position is in demand and companies are fighting one another to attract the best talent. According to the BLS, the need for these financial professionals is on the rise, with 11 percent job growth expected between now and 2026.  Algorithms can determine any…

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BDR employee at desk with headset
Hiring
10 min read

How to hire a top-performing sales BDR

When you’re hiring business development reps, you can’t afford to get it wrong. Your sales development representatives are the first people your prospective clients talk to. This makes them very important to your company. You have to hire BDRs who can make a fantastic first impression, do effective lead qualifying, and book meetings to drive…

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manager evaluation form on a computer
People Management
5 min read

8 questions that need to be on every manager evaluation form

No one has a more immediate impact on employee engagement, productivity, and workplace satisfaction than direct managers of staff. Yet, most performance evaluation models are top-down—employees receive feedback from the people they report to, but managers rarely receive feedback from the people they manage. In fact, many companies don’t utilize manager evaluation forms at all. Good employees…

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Good employees leave bad managers
People Management
5 min read

Good employees leave bad managers with these 4 traits.

If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.

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Hiring
6 min read

11 ways to build a strong recruiting pipeline

We all remember the moment when we finally understood the importance of having a strong recruiting pipeline. It’s the same moment we acknowledged that we’d been underestimating the amount of time and energy needed to really attract top talent. Feeling overwhelmed and underprepared each time you recruit for a position should not be the norm….

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People Management
5 min read

The mixed messages you’re sending employees

Tom was a new sales support manager who’d been in the role for about a month. One of his employees, Rhonda, was quite a sensitive person, and although she’d been in the job three years and knew the role well, Tom felt she needed to be more forceful and decisive when dealing with the company’s…

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Employees in meeting
Hiring
7 min read

4 common hiring mistakes ruining your recruitment process

A job interview is all about selling yourself. This overwhelming fear of interviews has been instilled in us from the second we left college; We’re given this list of foolproof tips and tricks needed to ace an interview—do extensive research on the company beforehand, your handshake says a lot about you, know the dress code…

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PI employee BBQ
People Management
3 min read

What types of people go to networking events?

Ever wonder what type of people attend networking events?

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Two employees working
People Management
6 min read

My life as a PI Collaborator

Discover how this Collaborator uses their ability to work well with others and build relationships to achieve common goals.

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Man doing work
Hiring
5 min read

Why you should use job targeting

When I applied for a job at The Predictive Index (PI), I went through the same steps you’d expect for a job application process, at least initially.

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