Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…
I’m a big fan of industry reports and annual summaries that include survey data. Today I took a look at the 21st HR Metrics and Analytics Summit report: How to Hire and Retain the Right Talent in 2019. Based on the survey responses of more than 150 HR leaders from a wide range of industries,…
Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…
“I love the feeling of dread in the morning,” said no one ever. Yet somewhere today, someone you know—someone who may work for you—woke up dreading the day ahead. The job that used to bring them joy and inspiration is now a tedious obligation. They’re disengaged and it didn’t happen overnight. As a leader, it’s your…
Chris Butsch is a professional speaker who helps companies supercharge engagement, grow leaders, and keep their best people. He is a leading voice on the ROI of workplace happiness. It’s 2:21 p.m. You’re staring down at the remnants of a burrito and half a cup of coffee that’s quickly cooling to room temperature. Emails, calls, and…
I quit. Those are the two words you least want to hear from a high-performing employee, especially if you’re running an SMB where maintaining headcount is all the more critical. It takes time to find good talent—and employee turnover costs add up—so losing even one worker can hurt. So why do good employees quit? If…
Chris Butsch is a professional speaker who helps companies supercharge engagement, grow leaders, and keep their best people. He is a leading voice on the ROI of workplace happiness. Just ask Garfield; Monday mornings are a slog. Traffic is heavier than usual. Client problems have escalated into “emergencies” over the weekend. E-mails have piled up….
Employee engagement is a buzzword for managers these days, and for good reason. We know that engaged employees are more likely to be productive, displaying more discretionary effort. With these benefits in mind, you can see that engaged employees are the key to a productive and profitable workforce. But when it comes to improving employee…
As a leader, you should always strive for continuous learning and personal development. One smart habit to adopt is a morning routine: highest achievers have one. Try waking up early to begin the day with positive thoughts and some reading to help you improve yourself. Here are five inspirational HR quotes to get your day…
When human resources professionals leverage technology, the result is more efficient and effective HR departments, bolstered by the power of digital solutions. Not taking advantage of HR technology is one of the seven deadly HR sins. Every day, HR professionals around the globe are wasting precious time on repetitive, time-consuming tasks. When you automate workflows…
Several years back, I started the simple practice of sending out a weekly Friday email to my employees. That seemingly little habit has changed my company, helped me to be a more inspirational leader, and it’s even transcended my organization and impacts tens of thousands of people around the world today. This is the story…
Decrease turnover and improve employee performance by using these techniques to reward your employees.
Employee engagement is essential to a productive, innovative workplace. Studies have shown that engaged employees are happier, healthier, more focused, and more loyal. In addition to being happy at work, engaged employees are dedicated to making the company better. Yet, worker engagement rates are dismally low: only one-third of U.S. employees are engaged according to Gallup…
If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.
Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…