Erin heads up content marketing at PI. Her claim to fame? She's the only Erin Balsa on LinkedIn.
Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…
Fulfilling the point-person role to see projects through to fruition, project managers must be up for the challenge of spearheading necessary tasks and taking the fall if something goes wrong. A good project manager can be the difference between meeting deadlines, budget and, scope requirements and failing to meet expectations. With so much at stake,…
Take a leadership lesson—or eight—from the annals of 2018. Let’s take a look back at the year that offered a slew of successes and a few cautionary tales.
As tempting as it may be to fill a position with a “good enough” candidate, in the long run, it pays to hold out for the right candidate. That’s especially true right now when a growing shortage of skilled labor is affecting the financial services sector. A 2018 study by Korn Ferry predicted a worldwide…
When you want to learn leadership lessons, look to the people who aren’t just talking the talk but also walking the walk. Acceleration Partners landed a spot on Glassdoor’s Best Places to Work list two years in a row, and CEO Robert Glazer generously agreed to sit down with our own CEO, Mike Zani, to…
I quit. Those are the two words you least want to hear from a high-performing employee, especially if you’re running an SMB where maintaining headcount is all the more critical. It takes time to find good talent—and employee turnover costs add up—so losing even one worker can hurt. So why do good employees quit? If…
The most successful executives are in a constant state of learning. You should always be looking for opportunities to learn, listen, and think creatively. Not only will you become a better leader, but you’ll help foster creativity in the workplace, and set an example for the employees at your company. Why podcasts are perfect for…
When you’re building a team, you don’t just want to fill a seat—you want to find the right person, and you want to do it fast. But rushing into hiring can be a huge mistake. Because while finding the right person takes time and can be costly, filling the position with the wrong candidate costs…
A human resources manager plays a critical role in any business. As one of the people responsible for bringing in and retaining your greatest business asset—your talent—your HR manager must understand your culture, have a knack for finding top performers, and be business-savvy. A good HR manager is strategic, a superb communicator, a proficient problem…
An accountant is vital to ensuring your organization maintains accurate financial statements and records. Operating a business without strong bookkeeping is like driving a race car with a blindfold on. You can’t measure your progress—and you could very well end up in a wreck if the IRS decides to audit you. With so much at…
As you think about how you run your company, are you giving consideration to the importance of creativity? Too many executives limit their thinking when it comes to creativity and blithely assume that it’s the purview of the design department or the marketing team. But in most organizations these days, creativity is what drives innovation—and…
Employee engagement is a buzzword for managers these days, and for good reason. We know that engaged employees are more likely to be productive, displaying more discretionary effort. With these benefits in mind, you can see that engaged employees are the key to a productive and profitable workforce. But when it comes to improving employee…
As a leader, you should always strive for continuous learning and personal development. One smart habit to adopt is a morning routine: highest achievers have one. Try waking up early to begin the day with positive thoughts and some reading to help you improve yourself. Here are five inspirational HR quotes to get your day…
When human resources professionals leverage technology, the result is more efficient and effective HR departments, bolstered by the power of digital solutions. Not taking advantage of HR technology is one of the seven deadly HR sins. Every day, HR professionals around the globe are wasting precious time on repetitive, time-consuming tasks. When you automate workflows…
