Erin heads up content marketing at PI. Her claim to fame? She's the only Erin Balsa on LinkedIn.
We’re excited to announce that we’ve revised our PI Behavioral Assessment™ reports to remove gender pronouns. The result is a new and improved user experience that reflects PI’s commitment to diversity, equality, and inclusion. Binary gender pronouns vs. gender-neutral pronouns The English language features gender-specific (binary) pronouns like he, she, him, her, his, and hers….
Offering great customer service is a huge competitive advantage. After a positive interaction, people become loyal to your brand—and they refer you to their friends because they trust you’ll do right by them, too. On the flip side, one negative interaction can cost you someone’s business forever. With so much at stake, you can’t afford…
If you need to hire a loan officer you’re not alone. The position is in demand and companies are fighting one another to attract the best talent. According to the BLS, the need for these financial professionals is on the rise, with 11 percent job growth expected between now and 2026. Algorithms can determine any…
When you’re hiring business development reps, you can’t afford to get it wrong. Your sales development representatives are the first people your prospective clients talk to. This makes them very important to your company. You have to hire BDRs who can make a fantastic first impression, do effective lead qualifying, and book meetings to drive…
Stress in the workplace is common. According to the American Institute of Stress, 80 percent of workers experience on-the-job stress. What’s more, 40 percent of employees said their job is “very” or “extremely” stressful. As a manager, you want your people to be happy and engaged—not tense and checked out. You’ll be glad to know…
Think about the worst meeting you ever attended. Maybe one person monopolized the conversation and spoke ad nauseum about a topic that wasn’t important to everyone else. Perhaps the meeting started 10 minutes late because the previous group ran over their time slot. Or your facilitator struggled, in vain, to get the conferencing software to launch. Whatever…
Employee engagement is essential to a productive, innovative workplace. Studies have shown that engaged employees are happier, healthier, more focused, and more loyal. In addition to being happy at work, engaged employees are dedicated to making the company better. Yet, worker engagement rates are dismally low: only one-third of U.S. employees are engaged according to Gallup…
If you’re a manager, there’s a good chance you manage a millennial. According to Pew Research Center—and data from the U.S. Census Bureau—millennials make up 35 percent of the American workforce. When you view that workforce as a pie, millennials own the largest slice. Pew defines the millennial generation as anyone born between 1981 and…
If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.
