Behavioral Assessments

Looking for a Customer Success Manager? Try these interview questions.

To nail your CSM hire, you’ll need to look beyond just skills and resume. You want to focus on ideal workplace behaviors, and you’ll need to ask the right questions to ensure the person you choose will exhibit those behaviors.

Andrew Barks · 5 min read

Behavioral Assessments

Looking for a star BDR? Use these interview questions. 

You can often teach people skills; you’ll have less luck changing someone’s behavioral makeup. As you seek out that beast of a BDR, you’ll need to ask the right questions to find the right person.

Andrew Barks · 5 min read

Behavioral Assessments

Looking for a sales manager? Here’s what to ask in the interview process.

Behavioral data can help you identify the right fit for a role. And when you know what behaviors lead to success in a role, you can ask the right questions – and hire with confidence.

Andrew Barks · 5 min read

Diversity & Inclusion

Black History Month: The legacy of disruptors past, present, and future

In celebration of Black History Month, we look back on those who created good trouble, and those who continue to disrupt the status quo.

Charkie Quarcoo · 5 min read

Hiring

How to hire a finance manager

Learn how to hire a finance manager based on common behavioral traits for the role, and find the ideal finance manager for your organization.

David Silbert · 10 min read

Manager interviews a candidate for an accounts receivable specialist position.
Hiring

How to hire an accounts receivable specialist

Learn how to hire the perfect accounts receivable specialist with example job descriptions and interview questions.

Robert Imbrie · 6 min read

Image promoting Aaron Dignan as a speaker at OPTIMA22, the premiere talent optimization conference.
Organization Design

Work isn’t working: Aaron Dignan challenges modern management at OPTIMA22.

Learn how innovative management can transform your business. Get your tickets to speaker Aaron Dignan at OPTIMA22, the premiere talent optimization conference.

Robert Imbrie · 3 min read

Hiring

Onboarding meeting questions to welcome new team members

Starting a new job is tough, and it’s up to you as a manager to make your new team members feel welcome. The most effective way to get started is with an onboarding meeting. Learn about the benefits of an onboarding meeting.

· 9 min read

leadership quotes
Hiring

How team leadership skills enable performance—and retention

Leadership at all levels is a core tenet of talent optimization. As you navigate a wild labor market, the leadership skills you seek will evolve, too.

Andrew Barks · 5 min read

Consultant Resources

Aiko Bethea takes the OPTIMA22 stage to inspire equity through empathy.

Renowned equity consultant Aiko Bethea is taking center stage at OPTIMA22 to help businesses create a fairer, more just workplace.

David Silbert · 5 min read

Employee Engagement

5 year-end staff meeting ideas your team will actually enjoy

How do you run an effective meeting? Think about what you hope to accomplish in the new year: How can you greet the next challenge with confidence, energy, and enthusiasm?

· 7 min read

Company Culture

The Work on Trial series: Wayne Morris on purpose, freedom, and employee choice

Wayne Morris left a successful role in Silicon Valley in favor of more autonomy, more time with family, and a sense of purpose that felt increasingly elusive.

Andrew Barks · 7 min read