strong company culture
People Management
8 min read

Not a good fit termination: Steps to follow

Occasionally, employees don’t fit your culture. Here, some leadership experts share their perspectives and advice on how to deal with these employees.

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cutting edge of talent optimization the predictive index
People Management
3 min read

Cutting edge human resources: trends in talent optimization

Talent optimization is the future of work. Science, technology, analytics, and research will all help you leverage your people. Check out these resources.

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tips for first-time managers the predictive index
People Management
6 min read

First time manager tips: how to survive the role

Congratulations! You’ve earned a manager title. Your role is about to get a whole lot different. Here’s a quick survival guide.

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2019 hr technology report small business the predictive index
Hiring
6 min read

Josh Bersin’s 2019 HR technology market report: the small business edition

Josh Bersin recently released his 2019 HR technology market report. We put together this small business synopsis for SMB owners like you.

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guiding clients to create business strategy
People Management
5 min read

Guiding clients through the creation of a business strategy

A business strategy determines where you are in the marketplace and where you hope to go. Let’s walk through the process of creating one together.

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talent optimization consultant
People Management
7 min read

Snapchat, it’s time for a talent optimization triage.

A recent article on Recode explained that in the last 18 months, Snapchat has had massive turnover at the executive level. At least 10 executives who reported directly to CEO Evan Spiegel left the company. High turnover at the top is brutal to a company. It tells the world: “Even these highly-paid people aren’t willing to…

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Great leaders inspire followership
People Management
5 min read

How great leaders inspire followership

There is an interesting leadership conundrum that’s common in business settings: informal leaders often have many loyal followers while formal leaders may have few—maybe none! Why? Because leadership isn’t something that can be simply bestowed upon someone by an organization. It’s something that is earned. “The language used for effective followership is ‘exemplary followership,’ coined…

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Management skills for talent optimizers
Hiring
12 min read

20 management skills for talent optimizers

As a talent optimizer, you need to master diverse leadership and management skills. You might be naturally adept at some of the following skills—but developing competency in others will force you to stretch beyond your comfort level to close gaps. While it won’t be easy, doing that important work will set you up to be…

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pro talent optimizer
People Management
9 min read

What is talent optimization?

Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…

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Hiring the whole candidate is key to a sound talent strategy.
People Management
4 min read

How talent optimization can help you hire and retain

I’m a big fan of industry reports and annual summaries that include survey data. Today I took a look at the 21st HR Metrics and Analytics Summit report: How to Hire and Retain the Right Talent in 2019. Based on the survey responses of more than 150 HR leaders from a wide range of industries,…

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self-aware woman at work
People Management
4 min read

Self-awareness is a manager’s best friend.

Victor Lipman is a management trainer and author. His online courses on Udemy include “How to Manage Difficult Employees” and his book is “The Type B Manager.” He has more than 20 years of Fortune 500 management experience. He contributes regularly to Forbes and Psychology Today, and his work has appeared in Harvard Business Review. Today,…

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Frontline employee customer service rep
People Management
7 min read

How to motivate frontline employees

Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…

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leadership book on a table
People Management
5 min read

Best books for leaders to kick-start 2019

Luke Thomas is the head of growth at getAbstract, which finds and rates the top business books, articles, and video talks then summarizes them into 10-minute abstracts. Today, the company is the world’s leading provider of compressed knowledge for organizations of all sizes. A new year has begun and many of you are working hard at…

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People Management
7 min read

3 new talent management trends to kick off 2019

Stacia Sherman Garr is a researcher and thought leader on talent management, leadership, D&I, people analytics, and HR technology. A frequent speaker and writer, her work has been featured in Fortune, Forbes, and The New York Times. Stacia co-founded RedThread Research in 2018, after leading talent and workforce research for eight years at Bersin by Deloitte. Before Bersin, Stacia spent nearly five…

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