human resources manager at desk
Hiring

How to hire a top-performing human resources manager

A human resources manager plays a critical role in any business. As one of the people responsible for bringing in and retaining your greatest business asset—your talent—your HR manager must understand your culture, have a knack for finding top performers, and be business-savvy. A good HR manager is strategic, a superb communicator, a proficient problem…

Erin Balsa · 9 min read

Accountants working in office
Hiring

How to hire a top-performing accountant

An accountant is vital to ensuring your organization maintains accurate financial statements and records. Operating a business without strong bookkeeping is like driving a race car with a blindfold on. You can’t measure your progress—and you could very well end up in a wreck if the IRS decides to audit you. With so much at…

Erin Balsa · 13 min read

diverse employee stands outside workplace
Hiring

How to increase workplace diversity with employee referrals

Vinayak Ranade is the Founder and CEO of Drafted, an innovative referral hiring solution.  Employee referrals are known to result in more efficient hiring. As you can see in the below SlideShare, U.S. companies hire 29 percent of their workforce through referrals—and at least 88 percent of employers love employee referrals. At companies like Ernst & Young,…

Vinayak Ranade · 5 min read

Mike McKee on leadership lessons learned
Company Culture

An interview with an NHL player turned CEO

From a Princeton pizza shop to the NHL, from Goldman Sachs to software solutions, Mike McKee, CEO and Director of ObserveIT, has worked on and led teams of every flavor. But whether it’s delivering pizzas or developing security software, it always comes down to people. The Predictive Index Senior Director of Marketing, Thad Peterson, sat…

Thad Peterson · 24 min read

Company Culture

How executives work remotely around the world

Katherine Boyarsky works for Owl Labs, the maker of Meeting Owl, a 360-degree smart video conferencing camera.  The way that companies approach the employee work environment and structure is changing. More than half of global companies allow remote work, and for a good reason: Employees are 24 percent happier when they work remotely at least…

Katherine Boyarsky · 5 min read

Manager speaking during meeting
People Management

How to sell an idea to resistant team members

Whether you have a business idea you’re ready to pitch, or a team to lead into the next quarter, it’s important to know how to sell an idea. Unfortunately, the very prospect of “selling” something can turn off team members. This is because selling suggests there’s a better or equal alternative—even when there isn’t. So…

Ted Olson · 4 min read

HR manager talks with employee
Employee Engagement

5 inspiring human resources quotes for HR professionals

As a leader, you should always strive for continuous learning and personal development. One smart habit to adopt is a morning routine: highest achievers have one. Try waking up early to begin the day with positive thoughts and some reading to help you improve yourself. Here are five inspirational HR quotes to get your day…

Erin Balsa · 4 min read

sales manager coaches sales account executive
Hiring

How to hire a sales manager for a top-performing team

When hiring sales managers, don’t leave it to guesswork. Instead, use smart hiring practices to identify candidates who are likely to be a great fit.

Erin Balsa · 11 min read

Company Culture

Friday Forward: How a weekly email changed the way I lead

Several years back, I started the simple practice of sending out a weekly Friday email to my employees. That seemingly little habit has changed my company, helped me to be a more inspirational leader, and it’s even transcended my organization and impacts tens of thousands of people around the world today. This is the story…

Robert Glazer · 6 min read

Company Culture

The PI Behavioral Assessment reports are now gender-neutral.

We’re excited to announce that we’ve revised our PI Behavioral Assessment™ reports to remove gender pronouns. The result is a new and improved user experience that reflects PI’s commitment to diversity, equality, and inclusion. Binary gender pronouns vs. gender-neutral pronouns The English language features gender-specific (binary) pronouns like he, she, him, her, his, and hers….

Erin Balsa · 5 min read

Don't be afraid to ask your underperforming employee tough questions
People Management

5 questions to ask your underperforming employee

Underperformance can stem from many issues. Unclear expectations from management, poor cultural fit, and a lack of constructive feedback are just a few. Underperforming employees prevent your company from meeting its business goals. They can also dampen the rest of the team’s spirits. Bad energy is contagious. As a manager, you know you need to…

Will Otto · 5 min read

A recruiter interviews a candidate during the candidate selection process.
Hiring

How to hire a top-performing customer service representative

Offering great customer service is a huge competitive advantage. After a positive interaction, people become loyal to your brand—and they refer you to their friends because they trust you’ll do right by them, too. On the flip side, one negative interaction can cost you someone’s business forever. With so much at stake, you can’t afford…

Erin Balsa · 12 min read

workplace book club books
People Management

Be a great manager with these 12 leadership books.

12 leadership and team management books that have had the biggest impact on the way I manage and lead.

Drew Fortin · 8 min read