pro talent optimizer
Company Culture

What is talent optimization?

Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…

Erin Balsa · 9 min read

Frontline employee customer service rep
Employee Engagement

How to motivate frontline employees

Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…

Erin Balsa · 7 min read

leadership book on a table
People Management

Best books for leaders to kick-start 2019

Luke Thomas is the head of growth at getAbstract, which finds and rates the top business books, articles, and video talks then summarizes them into 10-minute abstracts. Today, the company is the world’s leading provider of compressed knowledge for organizations of all sizes. A new year has begun and many of you are working hard at…

Luke Thomas · 5 min read

people management is easier with behavioral assessments
People Management

A conversation about people management with Jeff Haden

Author and LinkedIn thought leader Jeff Haden talks about people management, millennial managers, and even “chug points.”

Thad Peterson · 31 min read

Hiring

How to hire a top-performing project manager

Fulfilling the point-person role to see projects through to fruition, project managers must be up for the challenge of spearheading necessary tasks and taking the fall if something goes wrong. A good project manager can be the difference between meeting deadlines, budget and, scope requirements and failing to meet expectations. With so much at stake,…

Erin Balsa · 11 min read

HR can be a strategic partner
Hiring

HR as a strategic partner: collaborating for success

The best HR professionals aren’t the compliance officers of old: they’re strategic partners in planning, org design, and driving the business to success.

Riia O'Donnell · 4 min read

financial services worker
Hiring

With labor shortages affecting the financial services sector, it pays to plan ahead.

As tempting as it may be to fill a position with a “good enough” candidate, in the long run, it pays to hold out for the right candidate. That’s especially true right now when a growing shortage of skilled labor is affecting the financial services sector. A 2018 study by Korn Ferry predicted a worldwide…

Erin Balsa · 4 min read

employees in learning center
People Management

Reason #2 why good employees quit: manager fit

Why do good employees leave? One of the biggest reasons is a poor fit or relationship with their direct manager. Find out how to fix this problem.

Jackie Dube · 5 min read

Toxic workplace
Company Culture

Toxic work environments: 15 factors that create a toxic workplace

Toxic work environments permeate company culture. Learn more about the top 15 causes of toxicity and steps business leaders can take to solve the problem.

Drew Fortin · 15 min read

human resources director at desk
Company Culture

Make common sense a part of your human resources strategy.

The best human resources leaders run departments that are fluid and proficient. This requires shaping effective processes but also knowing when to bend the rules. In fact, when we asked our people operations team to highlight top HR sins, recruiter Will Otto warned that process isn’t everything. Prioritizing process over common sense can come back to…

Jackie Dube · 3 min read

hiring manager Thad Peterson
Company Culture

“I’m grateful for _____ at work.”

True fact #1: Writing down the things we’re grateful for leads to increased happiness. True fact #2: Companies with happier employees tend to be more productive. With those things in mind, I set out to find out what employees here at The Predictive Index are grateful for. A win-win: It gives people a chance to…

Thad Peterson · 8 min read

Consultant trains business leaders
Uncategorized

The 5 best podcasts for business leaders & leadership

The most successful executives are in a constant state of learning. You should always be looking for opportunities to learn, listen, and think creatively. Not only will you become a better leader, but you’ll help foster creativity in the workplace, and set an example for the employees at your company. Why podcasts are perfect for…

Erin Balsa · 4 min read

don't make a rushed hiring decision - hire smart by taking your time
Hiring

Smart hiring: Don’t make a hasty decision to fill an empty seat.

When you’re building a team, you don’t just want to fill a seat—you want to find the right person, and you want to do it fast. But rushing into hiring can be a huge mistake. Because while finding the right person takes time and can be costly, filling the position with the wrong candidate costs…

Erin Balsa · 5 min read